Hyper Office Online Support

HyperOffice will be closed Monday, September 6th for the Labor Day Holiday.
It will open again Tuesday, September 7th at 9am EST.

Known Issues & Workarounds Mail Folder Navigation in Internet Explorer
Mail Folder Navigation in Internet Explorer PDF Print E-mail

Issue:

The page view does not always change while switching between Mail Folders in your Personal Mail section.

Explanation:

This issue is related to the browser's ability to update the webpage in a normal fashion.  The problem typically occurs in Internet Explorer 7 and 8.

Workaround:

In the Internet Explorer browser, go to: Tools > Internet Options.

1. Under General > Settings (listed in 'Browsing History') 'Check for new versions of stored pages' should be set to: 'Automatically'

2. Under Security > Trusted Sites, both https://securedurl.com and http://hyperoffice.com should be added as a Trusted Site.

3. Under Privacy > Sites, both https://securedurl.com and http://hyperoffice.com should be added as an 'Allowed' Site.